Shipping Policy
Shipping Policy for PopsToyverse
At PopsToyverse, we strive to provide the best service for our customers while ensuring your trading card game purchases arrive safely and securely.
1. Live Openings: We conduct live openings on TikTok, where you can see your cards being opened in real-time.
2. Hold Order Option: To help you save on shipping, we offer a hold order option. This allows you to combine multiple purchases into one shipment.
3. Hold Duration: Orders can be held for a maximum of 2 weeks. After this period, you will be notified that shipping is due, and your package must be shipped by the end of the 2-week hold period.
4. Shipping and Tracking: All shipped orders will be fully tracked and insured. This is to prevent any issues with lost or stolen packages during transit.
5. Insurance Claims: In the unfortunate event that a package is lost or stolen, we will file an insurance claim with the courier on your behalf. Please note that it may take 24-48 days to receive the insurance payout for lost or stolen items.
Thank you for choosing PopsToyverse! We appreciate your support and look forward to serving you.
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At PopsToyverse, we strive to provide the best service for our customers while ensuring your trading card game purchases arrive safely and securely.
1. Live Openings: We conduct live openings on TikTok, where you can see your cards being opened in real-time.
2. Hold Order Option: To help you save on shipping, we offer a hold order option. This allows you to combine multiple purchases into one shipment.
3. Hold Duration: Orders can be held for a maximum of 2 weeks. After this period, you will be notified that shipping is due, and your package must be shipped by the end of the 2-week hold period.
4. Shipping and Tracking: All shipped orders will be fully tracked and insured. This is to prevent any issues with lost or stolen packages during transit.
5. Insurance Claims: In the unfortunate event that a package is lost or stolen, we will file an insurance claim with the courier on your behalf. Please note that it may take 24-48 days to receive the insurance payout for lost or stolen items.
Thank you for choosing PopsToyverse! We appreciate your support and look forward to serving you.
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